During my undergraduate thesis research at KJPP Abdullah Fitriantoro & Rekan (KJPP AFR), I developed a web-based Decision Support System to optimize project assignment across their office network. Drawing from my 3-month observational study at the company, I identified workflow bottlenecks and designed a solution using PHP, MySQL, and Material Design to create a data-driven decision-making tool.
Background
KJPP AFR is a property appraisal and consulting firm operating across Indonesia. With one head office in Jakarta and seven branch offices nationwide, the company faced challenges in project distribution. My analysis of their 2018-2019 production reports revealed that approximately 80% of work was being handled by the Jakarta office, creating significant workflow inefficiencies.
The Challenge
- Observed centralization of projects at Jakarta head office
- Marketing managers lacked systematic approach to initial project assignment
- Need for objective decision-making framework
- Workflow bottlenecks affecting productivity
Solution
Designed and developed a web-based DSS that provides recommendations for project assignment based on three key criteria:
- Location Distance – proximity to project site
- Staff Availability – total expert staff at each office
- Staff Readiness – number of qualified experts for specific project type
Technical Implementation
Tech Stack
- Frontend: HTML, CSS with Material Design framework
- Backend: PHP with PDO (PHP Data Objects)
- Database: MySQL
- Additional APIs: Google Maps for distance calculations
SAW Algorithm Implementation
The system implements Simple Additive Weighting (SAW) algorithm through the following steps:
- Criteria Definition and Weighting
- Normalization Process
- Weighted Calculation
- Ranking Generation
Key Features
- Responsive web interface
- Dynamic criteria weighting system
- Integration with Google Maps for distance calculations
- Automated ranking system using Simple Additive Weighting (SAW) algorithm
- User-friendly dashboard
Screenshots
Results
- Successfully implemented and tested system providing data-driven recommendations
- Validated solution through black box testing
- Demonstrated practical application of decision support systems in professional services
- Created foundation for more balanced workload distribution
Project Context
Thesis defended in February 2021 at Krisnadwipayana University’s Faculty of Engineering for a Bachelor of Computer Science degree.